Privacy Policy

At Kirara Support PH, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, ensuring compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are
Our website address is: http://kirara-supportph.com.

2. Information We Collect
We collect personal information when you register on our site, subscribe to our newsletter, or fill out a form. This includes your name, email address, phone number, and other business-related details. Additionally, when visitors leave comments, we collect data shown in the comments form, visitor IP addresses, and browser user agent strings for spam detection purposes.

An anonymized string (hash) from your email may be shared with the Gravatar service to display your profile picture with your comment. You can view Gravatar’s privacy policy here.

3. Media
If you upload images to the website, ensure the images don’t contain embedded location data (EXIF GPS). Visitors may download and extract such data from images.

4. Cookies
When you leave a comment, you can opt to save your name, email, and website in cookies for future convenience. These cookies last for one year. If you visit our login page, a temporary cookie will determine if your browser accepts cookies, but it will not store any personal data. Upon logging in, cookies are set to remember your login and screen settings, lasting for two days or one year, depending on your selection. If you log out, these cookies will be removed.

If you edit or publish an article, a cookie will be saved in your browser, expiring after one day.

5. Embedded Content
Articles on our site may contain embedded content such as videos, images, or articles from other websites. These websites may collect data, use cookies, and monitor your interaction with the content, similar to visiting their site directly.

6. How We Use Your Information
We use your personal information for the following purposes:

To process transactions and provide services
To send relevant updates and service information
To improve our website and services based on your feedback
7. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

8. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. Registered users can view, edit, or delete their personal information at any time, except their username. Website administrators can also see and edit user information.

9. What Rights You Have Over Your Data
If you have an account or have left comments, you can request an exported file of your personal data or ask us to erase any personal data we hold, excluding data kept for administrative, legal, or security purposes.

10. GDPR Compliance
In compliance with GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent for data processing at any time
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.

12. Cookies
We use cookies to improve user experience and analyze website traffic. By using our website, you consent to our use of cookies.